YOU ARE AGREEING TO THESE TERMS ONCE YOU HAVE BOOKED ANY SERVICE.

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I OWN THE RIGHTS TO POST ANY COMPLETED PROJECTS TO MY PORTFOLIO VIA INSTAGRAM/SOCIAL MEDIA AND WEBSITE.

 

 

BUSINESS OPERATION

WE OFFER DESIGN SERVICES TO THE FOLLOWING INDUSTRIES:

BEAUTY, FASHION, INTERIOR-DESIGN, EVENT DESIGN AND OTHER CREATIVE INDUSTRIES.

PROJECTS NOT WITHIN THESE INDUSTRIES WILL NOT BE ACCEPTED.

 

COMMUNICATION

ALL COMMUNICATION WILL BE DONE THROUGH EMAIL.

TEXT MESSAGES AND PHONE CALLS ARE NO LONGER ACCEPTED.

IF YOU WISH TO CHAT VIA PHONE YOU MUST SCHEDULE A DAY & TIME WITH THE DESIGNER FIRST.

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FOR NEW INQUIRIES, PLEASE ALLOW UP TO 72 HOURS FOR A RESPONSE.

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BUSINESS HOURS

BUSINESS HOURS ARE MONDAY - FRIDAY 10AM-7PM.

ALL EMAILS SENT AFTER BUSINESS HOURS WILL BE ANSWERED THE FOLLOWING BUSINESS DAY. NO WORK WILL BE COMPLETED OVER THE WEEKEND, MAJOR HOLIDAYS AND HOLIDAY WEEKENDS.

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PROJECTS

LAST MINUTE OR DAY-OF PROJECTS ARE NOT ACCEPTED.

PROJECTS CAN TAKE ANY WHERE FROM 2 DAYS TO 1 WEEK TO COMPLETE (LONGER FOR BIGGER PROJECTS). PLEASE PLAN ACCORDINGLY. RUSH ORDERS ARE NOT ACCEPTED. 

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PROJECTS THAT REQUIRE A HALF, NON-REFUNDABLE DEPOSIT ARE: LOGOS, WEBSITES, CONTENT KITS AND ANY OF THE DESIGN PACKAGES. FOR ALL OTHER SERVICES, THE PAYMENT MUST BE PAID IN FULL BEFORE RECEIVING FINAL FILES.

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ALL DEPOSITS AND FINAL PAYMENTS ARE NON-REFUNDABLE. YOUR DEPOSIT WILL SERVE AS A CANCELLATION FEE IF YOU DECIDE TO NO LONGER USE MY SERVICES OR ARE UNHAPPY WITH THE WORK ONCE THE DESIGN HAS BEEN STARTED.

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CLIENT MUST PROVIDE ALL INFO REQUESTED FOR PROJECT IN A TIMELY MANNER. IF YOU DO NOT SEND PROJECT CONTENT WITHIN 72 HOURS OF BOOKING YOUR SERVICE, YOUR SPOT WILL BE FORFEITED AND YOU WILL HAVE TO RESCHEDULE YOUR PROJECT FOR A LATER DATE.

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I HAVE THE RIGHT TO DECLINE ANY PROJECT AT ANY MOMENT FOR ANY REASON.

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I HAVE THE RIGHT TO DECLINE ANY PROJECT IF I FEEL LIKE YOUR PROJECT IS UNACCOMPLISHABLE.

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PROJECT REVISIONS

YOU WILL RECEIVE UP TO 2 REVISIONS. AFTER THOSE REVISIONS HAVE BEEN USED IT WILL BE AN ADDITIONAL $15 PER REVISION. THE REMAINING BALANCE PLUS ANY ADDITIONAL REVISION FEES MUST BE PAID IN FULL BEFORE YOU RECEIVE FINAL DESIGN FILES. 

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PHOTOS & IMAGES

PROFESSIONAL PHOTOGRAPHY PHOTOS FROM A PROFESSIONAL PHOTOSHOOT

ARE REQUIRED FOR WEBSITE DESIGN. IF YOU NEED STOCK IMAGES YOU WILL BE RESPONSIBLE

FOR PROVIDING YOUR OWN STOCK IMAGES OR I CAN GENERATE AI STOCK IMAGES FOR YOUR BRAND AT AN ADDITIONAL FEE.

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CAMERA PHONE PICTURES AND SNAP CHAT PICTURES ARE NOT ACCEPTED

FOR ANY PROJECT.

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PAYMENTS

PAYMENTS ARE MADE VIA PAYPAL.

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